In-Depth New Toyota Vehicle Warranty Guide

Toyota Canada provides extensive warranty coverage for new vehicles, ensuring owners receive protection against defects in materials or workmanship. This guide breaks down the details of Toyota’s warranty program, including powertrain coverage, hybrid and electric vehicle warranties, corrosion protection, roadside assistance, and more. Understanding these warranties can help owners maximize their vehicle’s longevity and coverage benefits.

New Vehicle Warranty Overview

Every new Toyota in Canada is backed by a 36-month/60,000 km limited warranty, covering most vehicle components. However, Toyota’s warranty structure extends far beyond basic coverage:

• Powertrain Warranty: 60 months / 100,000 km
• Hybrid-Related Components Warranty: 96 months / 160,000 km
• Hybrid Battery Warranty: 120 months / 240,000 km

These warranties apply to vehicles registered and operated in Canada or the mainland United States. The coverage begins on the date the vehicle is first put into service, which may precede the purchase date.

Powertrain & Hybrid System Coverage

Toyota’s Powertrain Warranty covers key components such as:

• Engine (cylinder block, cylinder head, timing components, fuel pump, oil pump, and more)
• Transmission and transaxle (including hybrid transaxle)
• Front-wheel and rear-wheel drive systems

For hybrid and electric vehicles, additional warranties cover components like the Hybrid Control Module, Battery Control Module, Inverter with Converter, and the Hybrid Battery itself. The hybrid battery warranty lasts for up to 10 years or 240,000 km, ensuring long-term peace of mind for hybrid and plug-in hybrid owners.

Electric Vehicle Battery & Fuel Cell System Coverage

Battery electric and hydrogen fuel cell vehicles have specialized coverage, including:

• Electric Vehicle Battery Warranty: 96 months / 160,000 km
• Battery Capacity Warranty: Toyota guarantees the battery will maintain at least 70% of its original capacity for 8 years / 160,000 km.
• Fuel Cell System Warranty: 96 months / 160,000 km covering critical components like the fuel cell stack, hydrogen storage tanks, and power management unit.

Corrosion & Paint Protection

Toyota provides a Corrosion Perforation Warranty for 60 months with unlimited mileage, covering body sheet metal that develops perforation due to corrosion. However, surface rust, damage from road debris, and environmental factors like pollution or bird droppings are not included.

For paint defects, Toyota offers a 36-month/60,000 km Paint Defect Warranty, but it does not cover fading, scratches, or damage from external elements.

Safety Restraint System & Emissions Warranty

The Safety Restraint System Warranty provides 5 years or 100,000 km of coverage for defects in seatbelts and airbags.

The Emission Defect Warranty ensures that the vehicle meets Canadian emission standards for 3 years or 60,000 km. Additionally, certain key emission components, such as the catalytic converter and engine control module, are covered for 8 years or 130,000 km.

Toyota Roadside Assistance

Every new Toyota comes with 36 months of unlimited kilometre roadside assistance. Available 24/7 across Canada and the mainland U.S., this program includes:

• Towing: If a breakdown occurs, Toyota will tow the vehicle to the nearest dealership within 300 km or to a preferred dealer within 50 km. In accident-related cases, a tow to an Accident Reporting Centre may be provided.
• Battery Boost: If the vehicle’s battery fails, a boost will be provided. If unsuccessful, the vehicle will be towed.
• Lockout Service: If keys are locked in the vehicle, Toyota will attempt to unlock the doors.
• Fuel Delivery: Up to 5 litres of fuel will be delivered to a stranded vehicle. For electric and hydrogen fuel cell vehicles, towing will be provided to the nearest charging or fueling station.
• Tire Change Service: If a flat tire occurs, Toyota will install the spare.
• Winching: If the vehicle is stuck in a ditch, mud, or snow, assistance will be provided to extract it.

For those unable to reach Toyota Roadside Assistance, reimbursement may be available—up to $250 for towing and $100 for emergency services, provided receipts and proper documentation are submitted.

Warranty Exceptions & Limitations

Toyota’s warranty does not cover:

• Regular maintenance items (filters, fluids, wiper blades, etc.)
• Wear-and-tear parts (brake pads, clutch linings, drive belts, etc.)
• Damage due to accidents, misuse, neglect, or environmental factors
• Repairs involving non-Toyota parts or unauthorized modifications
• Vehicles with altered odometers, salvage titles, or those not properly registered in Toyota’s warranty system

Additional Protection with Extra Care Protection (ECP)

Toyota offers Extra Care Protection (ECP) plans for extended coverage beyond the manufacturer’s warranty. These plans can provide:

• Extended mechanical protection for up to 7 years or 200,000 km
• Vehicle rental assistance
• Tire road hazard coverage
• Trip interruption and travel planning benefits

These plans help mitigate unexpected repair costs and can enhance resale value.

In summary, Toyota’s comprehensive warranty program is designed to give vehicle owners long-term confidence in their investment. Whether it’s powertrain protection, hybrid battery coverage, or roadside assistance, Toyota’s commitment to reliability extends well beyond the purchase date.

For full details on Toyota’s new vehicle warranty, owners can consult their Toyota Owner’s Manual Supplement or visit us at Georgetown Toyota.